Contact Us

Got a question about one of our reviews, spotted something that's changed at a sportsbook, or want to suggest a site we haven't covered yet? This page explains what we can help with and how this contact channel fits into the wider site.

What we can help with

Offshore Sportsbooks is an independent research and comparison resource covering offshore sportsbooks that accept US bettors. We're not a sportsbook ourselves — we don't take deposits, place bets, or hold anyone's funds — so our contact channel is built around the kind of questions readers of a comparison site actually have. That includes:

• Corrections — if a welcome offer, rollover requirement, or payment method listed for one of the books has changed since our last review, let us know so we can update it
• Methodology questions — how we score odds, market coverage, payout reliability, and banking options across the sportsbooks we compare
• General feedback on the site — broken links, unclear sections, or anything that made a page harder to use than it should be
• Suggestions for sportsbooks or topics you'd like to see us research and add to our coverage

What this page isn't

Because we don't operate any sportsbook and never handle player funds, there are some things we genuinely can't do from here, and it's worth being upfront about that rather than sending you in circles:

• We can't access, verify, or make changes to any account you hold at Lucky Rebel, Bovada, BetOnline, MyBookie, Xbet, Sportsbetting, BetUS, BetNow, Apuestahoy, BUSR, or any other operator — those requests go to the sportsbook's own support team
• We can't process or expedite a withdrawal, resolve a disputed bet, or intervene in a payout delay — that's between you and the book in question
• We can't provide legal or tax advice about offshore betting; for anything specific to your situation, a licensed attorney or tax professional is the right call, not a review site
• We can't confirm whether offshore betting is permitted where you live — that depends on your own state's laws, and it's worth checking before you sign up anywhere

Before you reach out about a specific sportsbook

If your question is really about an account, a bonus, or a pending withdrawal, it'll almost always move faster through the operator directly, since every offshore book we review runs its own dedicated support desk — typically live chat or email — for account-level issues. Our reviews note what to expect from each book's support setup, but the account itself sits entirely outside our reach.

It's worth remembering that offshore sportsbooks are licensed outside the US — commonly in jurisdictions like Curaçao, Panama, or Costa Rica — and operate outside the licensing and consumer-protection framework that applies to regulated US operators. There's no US state regulator to escalate a complaint to, no segregated-funds guarantee, and no dispute-resolution body standing behind these sites the way there is with a state-licensed sportsbook. That's a structural fact of the offshore market, not a reflection on any one operator, but it does mean the burden of due diligence sits more heavily with the bettor. Our About Us page has more on how we approach reviewing sites that sit in this space.

How our ratings and recommendations get decided

A fair number of messages we receive ask, in one form or another, whether an operator's ranking can be influenced. It can't. Offshore Sportsbooks may earn a commission when a reader signs up through a link on this site, but that commercial relationship never decides where a sportsbook lands in our rankings or what we say about it in a review. Scores are built from the same criteria across every book we cover — odds and pricing, market and sport coverage, bonus terms including rollover requirements, banking options and payout speed, verification demands, and general track record — and a paid placement doesn't move any of those inputs. If a book falls short on payout speed or buries its bonus terms, that shows up in the review regardless of any affiliate arrangement.

A note on responsible gambling

If you're contacting us because betting has started to feel like a problem — chasing losses, betting more than you planned, or using it to cope with stress — please don't wait on a reply from us first. The Responsible Gambling page has tools and resources, and the National Council on Problem Gambling helpline, 1-800-GAMBLER, is available if you want to talk to someone now. Offshore sportsbooks often have lighter self-exclusion and account-limit tools than regulated US operators, so it's worth building your own safeguards — deposit limits, time limits, or simply stepping away — rather than relying on the book to do it for you.

Site policies and eligibility

Full detail on how we use information submitted through this site, and the terms that govern use of thinkingsidewayspodcast.com, is set out on our Terms and Conditions page. A reminder that everything on this site, including this contact page, is intended for readers aged 21 and over. Offshore betting sites are not appropriate for anyone under the minimum legal age in their jurisdiction, and we don't provide support or guidance to underage visitors.